Welcome!

  Amy has assisted me at two different locations; one a psychiatric hospital and most recently, a treatment center. I engaged her to provide consultation and support as we prepared for our Triannual TJC Survey. Both situations were super tough and Amy came in ready to not only advise but to roll up her sleeves and work! She instantly becomes a member of the team and quietly and efficiently puts the pieces into place to help make the survey a successful one! I would recommend her to any facility preparing for a DMH, CMS, or TJC Survey. She is amazing!! 

  I had the pleasure of working with Amy for over 6 months. During this time she had been tasked with unattainable goals. Amy was using every resource she had available to do the work of 3 Director level positions. I was happy to step in and help her with my facilities background. We successfully did the impossible but I give Amy all the credit. If not for her headstrong make it happen attitude it wouldn't have happened. I recommend Amy for any issues you are having in a hospital. I would also like the opportunity to work with her again. 

 "I worked with Amy for several years. She and I walked blindly into a situation, and in the first week of hire, DHSS put the hospital in immediate jeopardy. Amy successfully navigated the safety and survey process with confidence. She is amazingly detailed oriented and can juggle what seems like a thousand fragile tasks in the air at one time, dropping none. She routinely amazed me with her out-of-the- box thinking and technological capabilities. I ask her weekly to come work with me again. "

"I have had the personal and professional good fortune to work closely with Amy Swan for several years. In my experience, Amy has successfully developed and implemented many business transformation changes through quality and process improvement projects. Her understanding of the importance of lean methodology, meeting project deadlines, mentorship to staff, strong work ethic, nurturing and fostering new and existing working relationships has brought value to the company. "

" I worked with Amy for about a year and she has been an excellent resource for me just when I needed it.  She gave me the resources and ability to start in a new difficult role.  She is a wealth of information and is willing and able to help me at any time I ask.  She's a computer wizard!  I would recommend her help to any organization whether it be short or long term-she was always the first to arrive and the last to leave-she is a hard worker and gets the job done."

"I worked with Amy for all of her time at Landmark Hospital in Columbia Missouri. Although I did not directly report to her, she was a mentor to me. Amy was a valuable resource to me in my management role. Amy took on many projects often managing several at once. While managing projects she often made herself available to assist other managers and staff in areas of hospital quality and risk management. She is thorough and strives only for the best possible outcomes. Because of her wealth of knowledge and her calm and pleasant demeanor, she was the one that I would consult first with my questions. I highly recommend her as a consultant in quality health care management."